A. If you are feeling ill, we ask that you call our office during regular office hours, (Monday-Friday 8AM to 5PM) and speak to our front office staff, who will instruct you on your options of care. Depending on your symptoms, you may be offered an appointment, or if symptoms are serious in nature, it may be recommended that you go to the Emergency Room.
BRFM is prepared to meet your unexpected medical needs even when your preferred provider is not available. If you have a non-life-threatening illness that needs immediate attention, another one of our providers will be happy to see you for a same-day appointment.
We ask that you always contact our office when possible before going to the emergency room. We have a provider that is on-call 24 hours a day, 7 days a week to answer your emergency calls. Emergency Room visits can often times be avoided by speaking with one of our providers first.
If you or someone under your care is experiencing a life-threatening emergency, call 911. Please obtain a copy of all tests taken and contact your physician as soon as possible after an emergency room visit to determine the best course of treatment.