What should I do if the office is closed?

A. If you are feeling ill, we ask that you call our office during regular office hours, (Monday-Friday 8AM to 5PM) and speak to our front office staff, who will instruct you on your options of care. Depending on your symptoms, you may be offered an appointment, or if symptoms are serious in nature, it may be recommended that you go to the Emergency Room.

BRFM is prepared to meet your unexpected medical needs even when your preferred provider is not available. If you have a non-life-threatening illness that needs immediate attention, another one of our providers will be happy to see you for a same-day appointment.

We ask that you always contact our office when possible before going to the emergency room. We have a provider that is on-call 24 hours a day, 7 days a week to answer your emergency calls. Emergency Room visits can often times be avoided by speaking with one of our providers first.

If you or someone under your care is experiencing a life-threatening emergency, call 911. Please obtain a copy of all tests taken and contact your physician as soon as possible after an emergency room visit to determine the best course of treatment.

How do I get a refill of my prescriptions?

Do I need to bring anything specific to my appointment?

A. Our providers work by appointment. Unfortunately, occasionally patient appointments require longer time frames than scheduled. When this happens, your patience is appreciated. A sincere attempt is made to adhere to the clinic schedule as much as possible. If there is an emergency or delay in the clinic schedule, our staff will advise you that the physician is behind schedule. This does not happen often, but if it does, you are welcome to wait, or our staff will be happy to reschedule your appointment.

Walk-in appointments are welcome, but not encouraged. If you walk in and request an appointment, there may be a significant wait time as scheduled patients will be seen first. We do reserve appointment slots every day for sick visits, so it is always best to call ahead for one of those appointments.

What are your regular office hours?